CakeCut support

Use the CakeCut version supplied for your iPhone, iPad or Android device. Sign in with email or Google, or Apple where offered; Apple sign-in is not offered in the Android app. If a provider window is cancelled, return to the same login form and try again.

Choose a video through the system picker, wait for captions to prepare, review the timing and style, and export from the editor. Save or share the resulting file when the export finishes; keep the app open if the operating system pauses background work.

Digital purchases in the mobile apps use Apple or Google billing. Open Account to see the localized store price, restore a purchase after reinstall, and use the provider's subscription-management page for cancellation. Contact support with the store and order date, never with a receipt token.

Request a store refund through Apple or Google for a store transaction, or contact CakeCut about a web transaction. To remove your account and CakeCut data, use the in-app Account deletion action or the public instructions at /account-deletion.

Note the page you were using, the approximate time, your browser and operating system, and the last action that worked. For an export problem, say whether the failure happened before rendering, during rendering, or while saving the file.

Use the same browser profile and device that created the project. Avoid clearing site storage while diagnosing missing local media.

Email [email protected]. Account-specific help may require a reply from the address attached to the account.